RBL Bank is a commercial bank which was set up in India in 1943. It has its Head Office in Mumbai, Maharashtra. It is one of India’s oldest public-sector banks. RBL Bank provides its customers with credit cards services. The customers can select any of the range of credit card it offers. In order to provide dedicated customer satisfaction, RBL Bank provides efficient RBL Credit Card Customer Care services.

RBL Credit Card Customer Care Numbers

When the customers of RBL Credit Cards have any query or complaint, they can simply contact the RBL Bank through phone. You can dial the numbers of 2261 156 300 and 1800 123 8040 for availing the answers to your queries in relation to the banking services.

For specific credit card services, you can reach the RBL Credit Card Customer Care services. The numbers to reach on for Credit Card Helpline are 022 6232 777 or 1800 121 9050. For supercard helpline, you can contact on 022 711 90 900.

These numbers are available toll-free 24X7.

RBL Credit Card Customer Care E-Mail Services

You can also contact the RBL Credit Card Customer Care on their e-mail addresses. They are ‘customercare@rblbank.com’ and ‘cardservices@rblbank.com’. These e-mail addresses are for naming queries and credit card queries respectively.

RBL Credit Card Customer Care Offices

Administrative Office

To contact the Administrative Office of the RBL Bank, you can write to the following address

‘RBL Bank Ltd.
Mahavir,
Shri Shahu Market Yard,
Kolhapur – 416005. Maharashtra State, India’

You can also contact the Administrative Officer on the contact number of 0231 2650981.

Registered Office

You can contact the Registered Office by writing to them at the address as follows

‘RBL Bank Ltd.
1st Lane,
Shahupuri,
Kolhapur – 416001. Maharashtra State, India’

You can call them at 0231 6650214.

Corporate Office

The Corporate Office of the RBL Bank can be contacted by sending them a post. The address to write to is as mentioned below

‘RBL Bank Ltd.
One Indiabulls Centre, Tower 2B, 6th Floor,
841, Senapati Bapat Marg,
Lower Parel (W),
Mumbai 400013. India.’

The contact number to call the Corporate Office is 022 4302 0600.

On sending emails or letters to the RBL Bank, the customers can expect the RBL Credit Card Customer Care services within 10 working days.

Grievance Redressal Mechanism

Level 1

The customers of the RBL Bank can contact the RBL Credit Card Customer Care services for getting their issues, complaint or queries addressed.

In case the above-said services do not satisfy the customers, they can approach the Level 2 mechanism.

Level 2

In the Level 2 stage, you can either write to or mail the Head of the Credit Card Services.

Write to the following address for sending a post to the Head, Credit Card Services

‘Manager, Credit Card Services,

RBL Bank Ltd.,

Cards Operating Centre-COC,

JMD Megapolis, Unit No. 306-311 – 3rd Floor,

Sohna Road, Sector 48,

Gurgaon, Haryana – 122018’

For availing the email services, send the mail with your issue or the query at ‘headcardservices@rblbank.com’

Level 3

If you find yourself in the situation where you are still not satisfied with the customer care services, you can contact the Principal Nodal Officer.

You can write to the Principal Nodal Officer at the email address of ‘secretarial@rblbank.com’.

If you want to apply for credit card, you can go with FinBucketk as well.

Related Topic: Kotak Credit Card Payment